Privacy Policy

Velo Vinyls ("we") is the data controller for personal data collected through this website. We follow UK GDPR and the Data Protection Act 2018.

What we collect

• Contact and delivery details you give us at checkout or in your account.
• Order details, including the personalisation you choose and any logo files you upload.
• Messages you send through the contact form.
• Your email if you join the newsletter.
• Basic technical data and cookies (see our Cookie Policy).

Why we use it

• To make and deliver your order (contract).
• To answer your messages (legitimate interest).
• To send the newsletter (consent; unsubscribe any time).
• To meet legal and tax obligations.

Who we share it with

Only the services needed to run the shop: our hosting and database provider, payment provider and delivery carriers. We never sell your data.

How long we keep it

Order records are kept for 6 years for tax purposes. Uploaded logos are deleted once no longer needed for your order.

Your rights

You can ask to access, correct or delete your data, or object to processing. Use the data request option in your account or contact us. You can also complain to the ICO (ico.org.uk).